4.5 out of 5 on Trustpilot
Help & contact
Answers to our most frequently asked questions can be found here.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your package. You can also check your order status by logging into your account on our website.
How do I contact customer support?
If you have any questions or concerns, please don’t hesitate to contact our customer support team via the form or details below. We’re here to help Monday to Friday, from 9am to 5pm (GMT).
What is your shipping policy?
We offer reliable worldwide delivery with free shipping on orders over £100. Orders are typically processed within 1-2 business days and delivered within 3-7 business days. International shipping options may vary—please contact us for further details.
What is your returns policy?
We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return your items within 30 days for a full refund. Please see our Refund Policy for more details on the process.
What should I do if my product arrives damaged or defective?
If you receive a damaged or defective product, please contact our customer support immediately with your order number and a description of the issue. We’ll work quickly to arrange a replacement or refund as needed.
Contact us
If you have any enquiries, would like to get involved or have any questions relating to our products.
